Support response main hi disappoint hui thi
Maine WFHI ke software ke baare mein soch kar sign-up kiya tha, par mujhe sales process mein sabse zyada dikkat hui. Jab maine unse contact kiya to unka response time bohot slow tha, matlab kitni baar call ya message bheja, reply der se aaya aur kabhi kabhi toh lagta tha support waale busy ho. Ye jo patience ki baat hai, woh toh thoda kam ho gaya mera kyunki mujhe pata tha shayad training aur software accha hoga lekin woh shuruaat mein saari jankari clear nahi mili. Billing aur payment ka process clear tha aur invoice timely aayi thi, par support ki wajah se overall experience thoda frustrate karne wala hua. Dialer aur database features try kiye par jab mujhe unme problem aayi to mujhe jyada samay laga koi helpful answer milne mein. Training sessions bhi thode generic the, toh mujhe khud se jyada explore karna pada software ko samajhne ke liye. So, mujhe lagta hai ke agar aap WFHI ka software try karna chahte hain toh pehle support ki responsiveness ko dhyan se dekhna chahiye, warna frustrate hone ka chance zyada hai.