Support response lai bahut der lagti hai
Maine WFHI support team ko kaafi baar call kiya, aur mujhe lagta hai ki unka response time thoda zyada slow tha mere liye. Wording aur labels jo wo mujhe samjhate the, wo bhi kabhi kabhi complicated lagte the, jiski wajah se actual question ko samajhne mein der ho jati thi. Onboarding ke dauraan jab mujhe ye help chahiye thi ki dialer kaise setup karun, toh unhone samjhaya toh thik tha par mujhe baar-baar repeat karna padta tha taaki main sahi tara samajh saku. Kabhi lagta ki telephonic support ko thoda zyada training de deni chahiye taaki wo apne instructions simple rakh saken. Payment aur invoicing ka part me theek chal raha tha, aur automatic updates bhi without aisi koi dikkat hue implement hue. Par support mein jo clarity aur response speed chahiye thi, wo nahi mili main. Yeh process itni lambi ho gayi ki mujhe lagta hai thoda patience rakhnana padta hai.