Support response lagbhag ek hafte mein aayi
The support team's responsiveness was quite disappointing. It took nearly a week to receive a meaningful response to my queries. During this period, I was left unsure about some crucial features of the software. Although the support agents were polite and tried to assist, the delay was frustrating. On a positive note, once they responded, the instructions were clear and helped resolve the issue I faced with the dialer tool. However, such a delay impacts workflow continuity and trust in the service. I had hoped for faster turnaround given that telephonic support was advertised as a key feature. In the future, quicker response times would be essential to maintain user confidence and efficiency. Overall, I appreciate their efforts but feel the support system requires significant improvement to meet expectations.