Support response ko leke zyada khush nahi thi
Main support ki response rate ko leke zyada khush nahi thi. Jab bhi main question karne ki koshish karti thi, ya assistance mangti thi, toh response milne mein kaafi waqt lagta tha. Yeh delay meri kaam ki speed par asar dalta tha, aur kabhi kabhi lagta tha ki main apne queries khud solve kar rahi hoon. Jo calls ki support thi, woh baar-baar break ho jati thi ya hold par lagti rehti thi jis se frustration badhta tha. Kam se kam unke response area mein thodi clarity thi, but overall mujhe lagta hai efficiency improve ho sakti thi. Main positive rehne ki koshish karti thi, par jab technical issue ho toh timely help bahut zaroori hoti hai. Training ke doraan jo problem solve instructions diye jate hain, unka support mein direct follow-up kabhi nahi hota, jis wajah se important steps repeat karne padte hain. Mujhe laga ki support team busy hoti hogi, par kaafi der tak response na milna help nahi karta. Ek acha aspect yeh raha ki finally queries attend ho jati thi, par main chahti thi ki yeh process zyada smooth ho. Iss wajah se overall experience average se thoda neeche tha.