Support response ki wajah se maine thoda zyada wait kiya
Mera onboarding process start hua tha aur mujhe training ke liye software access chahiye tha jald se jald. Par mujhe lagta hai ki support team ne response mein der ki, jiski wajah se mera start delayed ho gaya. Main samajhta hoon ki sab busy hote hain, par jab kisi query ke liye phone karte hain toh thoda prompt hona chahiye. Jab maine training ke module ke baare mein pucha, tab tak jo response mila, woh mere liye thoda disappointment tha kyunki mujhe baar-baar follow-up karna pada. Database aur dialer features kaafi acche hain, par jab tak main software poori tarah se use kar leta, kyunki support cross-check nahi kar raha tha jaldi, toh mera time waste ho gaya. Automatic updates bhi is waqt mujhe dikkat de rahe the, kyunki mujhe pata hi nahi chal raha tha ki kab naya version aayega. Payment aur invoicing process mein toh koi problem nahi thi, lekin onboarding ke liye support ki delay ne mera pura plan affect kiya. Overall mujhe lagta hai ki agar response thoda tezi se milti toh yeh sab kuch jaldi ho jata.