Support response kaafi tez tha, bas thodi clarity chahiye thi
Honestly, I would definitely use WFHI's telephonic support again because the help desk was quite responsive and polite. Jo support agents se baat hui, they were mostly helpful in explaining the software updates and resolving minor issues with the dialer. Magar ek baar thoda confusion hua payment invoicing ke baare mein, jo thoda time laga clear karne me. Support ne patience rakha and guided me well, par agar thoda pehle clear hota woh process toh aur accha hota. Overall, communication smooth tha and I felt they really wanted to assist. Training ke dauraan jo queries the, unke liye bhi follow up instructions diye gaye upon calling. Bas ek baar billing cycle explanation thoda confusing laga, so agar wo guide aur detailed hota toh perfect hota support part. Otherwise, I’m pretty satisfied with the overall interaction.