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WFHI review

Support response kaafi slow raha and samay laga

2 out of 52 of 5Verified purchaseSupport and communication

Support response kaafi slow raha and samay laga

Mujhe WFHI ki supporting service se zyada satisfaction nahi mili mujhe lagta hai ki daily basis par communication better hona chahiye tha. Starting mein toh koi issue nahi tha lekin jab mujhe help leni thi toh support ka response time kaafi slow tha, aur kabhi kabhi call disconnect ho jata tha. Regular updates ke baad software ka dialer tool thoda improve hua, par support team ko samay par contact kar paana mushkil tha. Sign-up process thik tha par invoice ke issue resolve karne mein bahut der lag gayi. Itna samay lagne ki wajah se mera kaam ruka raha aur main thodi frustration feel kar rahi thi. Overall, mujhe lagta hai ki telephonic support aur priority assistance mein improvement ki zarurat hai. Agar yeh changes hote toh main zyada khush hoti, lekin abhi jaisa experience raha usme thodi disappointment hai.

Uma SubramanianHaryana, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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