Support response delay ne mera kaam complicated kar diya
Toh main WFHI ki support system se thodi disappointed hoon kyunki jab mujhe technical madad ki zarurat thi, toh unhone time par response nahi diya. Dialer setup ke dauran kuch issues aaye jise main khud try karti rahi solve karne ke liye, par kaafi confusion aur frustration se guzri. Jab finally maine phir support ko phone lagaya, toh waiting time lamba tha aur baad mein jo assistance mila woh itna effective nahi tha. Automatic updates ne bhi thodi problems create ki because software ne apne aap update ho kar kuch settings ko change kar diya bina mujhe bataye. Is wajah se mujhe apna workflow bar bar check karna pada. Billing process bhi thoda unclear tha, mujhe baar baar confirm karna pada ki payment sahi se ho gaya hai ya nahi, kyunki invoice thoda late mila. Mera experience overall thoda frustrating raha kyunki main sochti thi ki help milti rahegi jab bhi jarurat hogi, par lag raha hai ki levels consistent nahi hain. Future mein mujhe support ki zarurat pade toh shayad main hi problems face karungi, kaafi hesitate hoon aage dekhne ko.