Support response bahut late mila
Main support se contact kar rahi thi because kuch problems aa rahi thi dialer feature mein jo mera workflow disrupt kar rahi thi. Unfortunately, mujhe laga ki unka response kaafi slow tha. Emails ka reply ek ya do din mein nahi mila, aur phone par bhi kabhi kabhi wait karna padta tha before kisi ne uthaaya. Ye baat mujhe thoda disappointing lagi kyunki jab software problematic ho jata hai, toh timely help milni chahiye hoti hai. Training sessions thode basic the, yet agar technical issue aaya toh support team zyada responsive nahi thi. Mujhe samajh nahi aaya ki kya ye resource constraints ki wajah se tha, par ye definitely experience ko impact karta hai. Software features khud theek-thaak the lekin jab queries ya doubts aaye, tab unka quick aur helpful jawab na milna frustrating raha. Hopefully, future mein unka telephonic support zyada improved hoga taaki users ko better assistance mile jab zarurat ho.