Support response aane mein kaafi time lag gaya, par eventually mila
Maine jab WFHI ke software se related support chahiye tha tab mujhe laga ki response kaafi slow tha. Pehli baar jab maine call kiya, toh thoda wait zyada hua, aur clarity bhi utni nahi thi jitni main expect kar rahi thi. Aksar repeat karna padata ki mera sawal kya hai aur kaise solve kara jaaye. Kabhi kahin pe lagta tha ki shayad support waale samajh nahi pa rahe the meri problem ko clearly. Jitna waqt laga uss beech mujhe software ke naye features ko samajhne mein khud bhi thodi struggle karni padi. Fir bhi, eventually problem ko address kiya gaya, aur unhone kaafi patient tariqe se help ki. Ye toh hai ki main thodi unsure hoon ki agar next time bhi problem aaye toh kya response time better hoga ya nahi, par main agree karti hoon ki basic level ki assistance milti rahegi. Telephone pe communication kaafi crucial hai jab kisi technical cheez ko samajhna ho, mujhe lagta hai ki is area mein thoda sudhar hona chahiye. Samay laga hai, par haan, madad me aayi aur main is baare mein soch rahi hoon ki agla baar bhi try karoon ya alternative dekhoon.