Support resolved issue but waiting was substantial

Support resolved issue but waiting was substantial

I contacted the support line multiple times about setting up the database feature correctly. Each call required repeating the same details as the staff changed, which increased waiting times. The issue was eventually solved, so the outcome was positive. However, the process could have been smoother if fewer repetitions and quicker responses were involved. The automatic updates happen without notice, which sometimes disrupted my ongoing setup but were fixed later with help from support. I had to spend significant time managing these interactions and adjustments during the onboarding flow.