3 out of 53 of 5Verified customerSupport and communication
Support required multiple calls and waiting but eventually solved my issues
When I first encountered difficulties with the dialer settings, I tried contacting support. I had to explain my situation more than once because sometimes the agent didn’t seem to have complete details. While waiting times were manageable, the repetition was tiring. After a second call that required some on-hold time, I finally got clear instructions that fixed the issue. The database problems I had were resolved similarly, though the process felt a bit longer than I would have preferred. The invoicing was smooth from the start. Overall, the effort to get help was noticeable, but I appreciate the support follow-through in the end.