Support required more patience than I thought initially
When I first contacted support, I expected quick, straightforward answers, but the process was more involved. I started by explaining my problem over the phone, then waiting for a callback as promised. The team guided me step-by-step through the dialer's settings, which took longer than anticipated, though thorough. Their follow-up included emails with detailed instructions, and only after a few exchanges did they help me resolve the issue fully. I appreciated their persistence, but the experience reminded me that patience is key when dealing with technical support. In the end, the clarity and customer care matched what was outlined before I signed up.