Support required more effort than I expected
Dealing with the telephonic support was a somewhat taxing experience. While I was able to eventually get answers to my questions, it involved calling back repeatedly and spending more time on hold than I initially thought necessary. The staff were polite but sometimes gave answers that didn’t fully address my issues, so I had to re-explain the problems multiple times. As a result, I wasn’t always confident that the guidance I received was the best or final solution. The documentation was somewhat helpful but also lacked detail in places where more clarity would have saved extra phone calls. By the time I finished sorting out the setup through these conversations, I felt a bit frustrated but not altogether dissatisfied. It was clear support staff wanted to assist, but communication wasn’t as smooth as I’d hoped. Ultimately, the process took more effort from my side than I anticipated, and I’d probably look for quicker resolutions next time.