I found the telephonic support somewhat inconsistent during my initial weeks of using the software,

I found the telephonic support somewhat inconsistent during my initial weeks of using the software,

I found the telephonic support somewhat inconsistent during my initial weeks of using the software, so I often had to figure out many things on my own. Although the training modules covered the basics well, some features like the dialer and database required a bit more experimentation to fully understand. The automatic updates were handled smoothly, but without direct guidance, they sometimes disrupted my workflow. It was clear that the sign-up and payment process itself was straightforward, but integrating everything into a seamless workflow required personal effort and persistence. While support was available, I sometimes felt it demanded patience and time before getting the help needed, meaning much of the onboarding was self-driven.