2 out of 52 of 5Verified purchaseSupport and communication
Support request ka wait time zyada tha
Mujhe lagta hai support team ne jo explanations diye, woh clear nahi the. Phone par baat karne mein bhi bahut time lag gaya, aur baar baar mujhe repeat karna padta ki mera issue kya hai. Jo steps mujhe bataye gaye, wo adhure the aur mujhe zyada samajh nahi aayi. Support ka process thoda slow tha, aur jisse problem jaldi solve nahi ho payi. Overall mujhe lagta hai ki time zyada lagne ke wajah se communication achha nahi hua, aur solutions clear nahi mile. Yehi wajah hai ki main is experience ko itna low rating de rahi hoon. Thoda aur acha aur direct explain karna chahiye tha. Agar support ka time kam hota toh shayad behtar hota.