I had anticipated getting feedback or answers within a few hours because the documentation implied q

I had anticipated getting feedback or answers within a few hours because the documentation implied q

I had anticipated getting feedback or answers within a few hours because the documentation implied quick telephonic support would be available. In reality, I often waited a full day or so to have my issues addressed, which slowed my workflow somewhat. The team was helpful once they responded, but the delay was frustrating given how much I rely on smooth communication for remote setup. The calling tools worked fine, and updates rolled out automatically without issue, but the communication speed on support definitely didn’t meet my original expectations. It wasn’t a dealbreaker, but I’d have appreciated a bit faster turnaround, especially in the early days of setting up the system. So, reasonably effective but slower than I thought it would be.