Support quickly responded, though sometimes info was slow
Throughout my experience, the support team was generally responsive, answering most of my queries within a reasonable time. I appreciated their willingness to clarify technical details about the dialer and database features, which helped me better understand the software functionality. On the downside, there were occasional delays in communication that made me wait longer than I expected for some answers, which was a bit frustrating. However, when they did respond, they were quite clear and polite, making the whole process smoother. The telephonic assistance was particularly helpful for urgent doubts, balancing out those moments of slower email response. Considering all this, I found the support effort worth it, though I think they could improve consistency in response times to make the experience even better.