Support proved reliable over time, that was a good surprise
What really stood out to me was how reliable telephonic support became over the longer term. Although initial contacts during onboarding were helpful, the real test was the daily interaction throughout the first few weeks of use. I found the support team consistently responsive to questions that popped up spontaneously, not just scripted onboarding queries. The communication line felt open and practical, with clear advice each time I reached out. That level of steady, dependable support surpassed my expectations based on the initial experience, which was good but not exceptional. It made routine usage much less stressful once I knew I could call and get quick, informative answers. The combination of clear, regular communication alongside useful training material really helped keeping workflows smooth through early adoption phases and beyond.