Support process thoda zyada self-help pe depend karta hai
Maine WFHI ke support system ko use kiya, aur meri overall experience mixed rahi hai. Pehli baat yeh hai ki unka telephonic support available hai, aur response timing theek-thaak thi. Phone pe baat karne mein helpful tha software ke basic setup issues ko solve karne ke liye, aur unhone apne taraf se guide karne ki koshish ki. Lekin ek cheez jo main notice kar rahi hoon, wo yeh hai ki mujhe bahut saari cheezein khud se samajhni padin aur software ke andar kuch features ko use karne mein kaafi trial aur error ka samna karna pada. Support ne jo bataya wo sirf common problems tak seemit tha, jabki complex ya unique situations mein mujhe zyada lag raha tha ki main apne aap ki madad kar rahi hoon online documentation padh kar. Yahan tak ki jo communication thi, wo clear thi par thoda aur proactive hona chahiye tha. Jadi main boloon toh verdict yeh hai ki software ke basic use mein support kaafi theek hai, par agar aap zyada help expect karte hain, toh wo miss ho sakti hai.