Support process thoda ulta-pulta laga, itna smooth nahi tha
Maine support ke through help lene ki koshish ki, par process itna linear nahi tha jitna maine expect kiya tha. Pehle mujhe online help pages dekhne ke liye kaha gaya, phir telephonic support lene bola, par dono mediums mein consistency nahi thi. Kabhi samjhaane mein clarity thi aur kabhi nahi. Jo steps diye gaye the, unka sequence itna sensible nahi laga, matlab ki shayad pehle kisine sahi tarah se steps ko organize nahi kiya tha. Dialer setup ke baare mein poocha, toh kabhi response milta, kabhi delay hota. I appreciate ki at least software update automatic hota hai aur interface usable hai, par jab support itna scattered ho toh frustration badhta hai. Agar mujhe kisi dost ko batana pade toh main kahunga ki support useful toh hai par uska flow better ho sakta tha taaki problems jaldi solve ho jayein.