Support process thoda time toh lagta hai
Mujhe initial samay mein support se jyada rely karna pada apne aap par, especially during setup. Training sessions toh theek the, par kai baar jab software main dialer ya database ko customize karna tha, toh mujhe khud hi kuch settings explore karni padi. Calling tools ke saath thodi problems aayi, par dialer ko samajhne ke liye main apni practice karti rahi. Support ki telephonic help available thi, but response mein thoda delay hota tha jab complex query hoti thi. Sign-up se payment tak ka process straightforward tha, invoice sahi samay pe mila. Haan, jo updates aati rehti hain woh automatic lagti hain, par uske baad software ko samajhne mein thoda adjustment karna padta hai. Overall, mujhe lagta hai ki zyada waiting time nahi tha but support ko thoda aur proactive hona chahiye tha, tab main jaldi ready ho pati.