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WFHI review

Support process thoda thakaut deta hai

3 out of 53 of 5Verified customerSupport and communication

Support process thoda thakaut deta hai

Mujhe lagta hai ki support system se milke thoda alag hi experience hua hai. Jab bhi maine call kiya, toh baat karne wale generally polite the, aur main apna issue samjhane ki koshish karti thi. Lekin baar baar yehi process follow karna padta hai, matlab baar baar apni baat explain karni padti hai, jo kaafi tiring tha. Aksar mere paas doubts ote, toh mujhe fir se call karna padta hai. Updates milne pe lagta hai ki koi solution milega, par kabhi kabhi lagta hai ki woh solve nahi hota hai jaise ki chahiye tha. Mera yeh bhi thought hai ki agle baar jab zarurat padegi toh main shayad support ko avoid karungi kyunki yeh pura experience thoda weariness deta hai. Support wale log help karte hain, but unpredictable delays aur baar-baar explain karna mujhe thoda frustrating lagta tha. Agar hota toh thoda zyada efficient system ho jata toh kaam jald nipat jata, aur thakaavat kam hoti meri. Waisa lagta hai ki help milti hai, par vo toh ek bar mein nahi. Aise support experience se main thoda cautious hun ab.

Sunita KarkareManipur, IndiaExperience: Published:
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