3 out of 53 of 5Verified purchaseSupport and communication
Support process thoda lamba, par steps theek the
Mujhe support se baat karni padi thi aur mujhe realize hua ki WFHI ka communication thoda different tha. Jo steps diye gaye the, woh logical the aur ek sequence mein follow karna tha jo thoda time leta tha, lekin understandable tha. Lekin kabhi kabhi jab main call ya email karti thi, toh response time thoda slow lagta tha, especially jab main complex issues ke baare mein poochti thi. Mujhe lagta hai ki agar thoda aur proactive communication hota toh process smooth hota. Uske alawa overall guidance theek se thi, aur jin cheezon ko main samajh rahi thi unke liye waqt dena zaroori tha, taki software ke features ka better use kar sakun. Par haan, chhota sa gap tha in response time jo thoda frustrate kar sakta hai.