2 out of 52 of 5Verified purchaseSupport and communication
Support process thoda confusing tha, samajh mein tabhi aaya jab khud try kara
Toh yaar, jab main pehli baar support se baat kari toh laga ki sab logically arrange nahi hai. Pehle mujhe lagta tha ki wo step by step karenge, par har baar different galat step bataya jata tha. Kabhi payment ke baare mein guidance milti thi, toh kabhi software setting ka, par woh bhi out of order. Jab main khud thoda experiment karne lagi tabhi mujhe samajh mein aaya ki actually kya follow karna chahiye. Support ka wait time thoda zyada tha, aur jab call aati thi toh lagta tha ki banda fully aware nahi hai jo batata. Overall ye process thoda sidha aur clear ho sakta tha, tab jaldi samajh mein aata. Ab dekh rahi hoon ki halki improvement ho rahi hai, par pehla impression itna achha nahi tha, isliye maine do star diye.