Support process thoda bekar hai
Mera pura impression yeh hai ki support aur communication ka jo sequence hai wo bilkul sensible order mein nahi hai. Jab maine help ke liye call kiya toh sabse pehla step tha ticket create karna jo theek tha, lekin uske baad response lene mein kafi der hui, aur clearly who log ekdum sequential process nahi follow kar rahe. Phir support ne mujhe ek baar bola ki update ka wait karoon, fir ek baar batching karne ko kaha, aur phir aakhir mein jab maine dubara phone kiya toh lag raha tha ki sab out of sync chal raha hai. Overall, steps itne jumbled the ki mujhe lag raha tha mera problem escalate hona chahiye tha but wo nahi hua. Mujhe lagta hai ki agar wo support ke steps ko thoda clearly define kar lein aur ek proper flow ready karen, toh samasya ziyada smoothly solve ho sakti thi. Halanki thoda wait time ke baad unka telephonic support acha tha aur politely baat ki, par phir bhi poora process mujhe samajh mein nahi aaya. Billing aur payment ke steps toh fine the, par support flow mujhe bilkul disable lagta hai. Isliye mera verdict hai ki is waqt support process thoda bekar hai.