Support process bilkul aise tha jaise socha tha
Jab maine pehli baar support ko call kiya tha, mujhe thoda shak tha ki meri problem jaldi solve hogi ya nahi. Par unsolved queries ke baad mujhe laga ki thoda sa clarity mil gayi hai. Ek baar jab unhone problem samjha aur turant solution bataya, toh woh moment mujhe genuinely confident feel karaya ki haan, yeh system thik chal raha hai. Baaki time mujhe thoda vague laga, kabhi calls delay ho jaati thi, kabhi follow-ups clear nahi hote the. Lekin ek-do baar jab unhone detailed explanation di, toh mujhe laga ki process poora fair hai. Overall, pura experience thoda mixed tha; confidence bhi aaya aur frustration bhi, especially jab technical baat samjhne mein time zyada lag gaya. Lagta hai ki system workable hai, bas communication mein thoda improvement chahiye hoga. Yehi mila mila feel raha after completing onboarding with support team.