3 out of 53 of 5Verified customerSupport and communication
Support phone call mein thoda surprise tha
Main support ke baare mein sochi thi ki woh jyada proactive honge lekin mujhe thoda wait karna pada response ke liye. Phone par support staff generally polite tha, par har baar ek hi baat repeat karni padti thi, jo mujhe thoda frustration de gayi. Communication kaafi direct tha lekin kabhi kabhi lagta tha ki mere issues ko samajhne mein thodi deri ho rahi thi. Main confident nahi thi ki jitna information diya maine support ko, kya woh sahi way mein samajh paya hai ya nahi. Thoda better coordination ki ummeed thi jo pura nahi hui. Overall, phone support ne thoda confusion aur waiting ke saath mera time liya, par kisi level tak mera kaam chal gaya tha jo surprising tha.