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Support pehle thoda confusing tha, par finally mujhe confidence mila

3 out of 53 of 5Unverified experienceSupport and communication

Support pehle thoda confusing tha, par finally mujhe confidence mila

Main initially thoda confused tha jab main support team se baat kar raha tha, kyunki kabhi kabhi unka response thoda slow lagta tha aur mujhe laga mera doubt clear hote hote time ho raha tha. Lekin jab baat aage badhi aur main unke priority assistance wale number pe call kiya, toh support kuch zyada helpful hua. Unhone mere technical problems ko jaldi samjha aur solution bhi diya, jo mujhe confidence dene laga ki agar future mein bhi koi dikkat aayi, toh support ready hai. Lekin yeh baat sach hai ki shuruaat mein thoda wait karna pada, jo frustrating tha. Automatic updates ki wajah se database thoda hang hua, jo mujhe aur support team dono ko explain karni padi. Overall feeling yeh hai ki support thoda inconsistent tha, but finish line tak aate aate thoda zyada trust develop hua.

Mukesh ManeMadhya Pradesh, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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