support pe kaafi baar repeat karna pada but waiting bhi laga
I reached out to support multiple times because I had questions during setup and while using the dialer. Har baar mujhe same cheeze explain karni padti thi jo thoda frustrating tha, especially jab kisi ek issue ko baar baar samjhana parta hai. Waiting time kabhi kabhi zyada hoti thi, jaise jab mai telephonic help chahti thi aur line busy rehti thi. But support staff try karte the to help out and usually I got resolution, though it did take some effort. Mujhe lagta hai ki agar training ke dauran zyada clear instructions milti ya quick tips hote, toh shayad mujhe itna baar baar call karna nahi padta. Software ka interface tha jo kabhi slow lagta tha but database feature accha hai aur mera workflow uske saath suit karta hai. Automatic updates thik lage par sometimes unke baad new bugs aa jate hain jisse mujhe dubara support ke paas jaana padta hai. Overall, support ka experience mixed raha, effort aur patience chahiye hoti hai if you want to get things done properly but the team ekdum indifferent nahi thi.