Support orders theek tha, but not always sensible lagte steps
Mujhe WFHI ke support ke baare mein generally kuch mixed feelings hain. Jab main kisi problem par call karti thi, toh generally response fast milta tha, lekin kabhi steps jo woh batate hain, wo itne logical sequence mein nahi hote. Matlab, pehle woh ek cheez karne kehte hain, phir uske baad jo follow-up hota hai, wo kabhi kaafi inefficient lagta hai. Main sochti hoon ki agar thoda better flow hota steps ka, toh mujhe zyada time bacha sakta tha. Lekin overall communication toh achhi thi, friendly aur patient the log, jo support kar rahe they. Kabhi kabhi automation aur database features ko samajhane mein dikkat hoti thi, toh unne sahi instructions diye but thoda scattered lagta tha. Jo dialer aur calling tools se related queries the, unmein jaldi madad mil gayi, joh positive tha. Toh mera verdict yeh hai ki support ekdam sahi order mein nahi chalta, par fir bhi madad achhi milti hai jab zarurat padti. Bina jyada complaint ke, yeh system theek chal raha hai overall.