Support ordering thoda ajeeb tha, sab ke liye sahi nahi hai
Mujhe support experience thoda ajeeb laga kyunki jo steps diye gaye the, wo logical sequence mein nahi the. Pehle mujhe training call karni thi, phir database samajhna tha, par support agents baar baar alag alag instructions de rahe they, jo mera kaam complicated kar raha tha. Dialer aur calling tools ke baare mein clear nahi tha ki pehle kya karna chahiye. Automatic updates ke samay bhi mujhe pata nahi chala ki kya change hua, kyunki koi proper guide ya notification nahi mil rahi thi sabko. Payment aur invoicing ka process thoda samajhne mein time laga, kyunki ek jagah se start karke doosri jagah jana padta tha aur close nahi hota tha. Ye sab mere liye frustrating tha aur mere jaise beginners ke liye zyada suited nahi hai ye order of steps. Support phone par theek tha, par agar wo system thoda organised hota toh zyada madad milti. Agar kisi ko simple aur direct processes chahiye jo clearly follow kar sake, toh ye system unke liye suitable nahi hoga. Mere liye learning curve thoda high tha aur mujhe lagta hai ki kuch aur clarity kaafi helpful hoti.