Support ordering thoda ajeeb lagta tha lekin ek cheez achhi thi
Maine support team se contact kiya tha jab software ke dialing tool mein problem aayi. Mujhe laga steps jo unhone bataye the woh ek logical order mein nahi diye gaye the. Pehle mujhe kuch buttons ke baare mein bataya gaya jo mere issue se related nahi the, aur uske baad actual problem ke liye follow-up karwana tha. Phir bhi, ek cheez jo mujhe achhi lagi wo thi ki support team ne patience se mera call liya aur mujhe baar-baar explain karne ki jagah ek baar mein samajhne ki koshish ki. Onboarding flow thoda scattered laga mujhe, especially jab main database feature use kar rahi thi. Automatic updates ne kabhi kabhi naye bugs la diye, jiske liye mujhe fir se support lena pada. Payment aur invoicing process to simple thi, koi issue nahi tha usme. Overall, support ka tariqa improve ho sakta hai, par patience wali approach ko main appreciate karti hoon.