Support okay tha but kuch cheeze miss hui jab problems aaye
Jo jab bhi kuch gadbad hoti, toh main WFHI support se contact karta tha. Generally toh support team kaafi helpful rehti thi par ek cheez jo missing lagti thi woh thi quick resolution ka guarantee. Kai baar ek hi problem ko baar baar report karna parta tha, phone par baat karte karte lag jaata tha frustration. Calling tools ke dialer mein problem aayi thi ek hafta, aur jab tak woh fix hua main apne kaam mein delay se pareshaan tha. Onboarding training mein jab kuch samajh nahi aaya, toh support ne thoda assist kiya, but kabhi kabhi woh strictly scripts par dependent lagte the, jisse personal touch nahi mila mujhe. Payment process smooth raha, invoices clear the. Update se software ka performance improve hua, jo accha laga, par jab kuch galat hota hai toh woh missing tha ki support thoda zyada proactive ho. Still, generally baat cheet acchi thi aur patience dikhaya support ne.