Support okay hai, but repeat calls bore karte hain
Support experience se mujhe mil jhul lagta hai. Jab mujhe help lena tha to shuruat mein response acha tha, par jab do ya teen baar same problem pe call karni padti hai, toh thoda irritate feel hota hai. Kayi baar support staff se baat karte waqt mujhe lagta hai ki har baar apna case dobara confirm karwana pad raha hai, bina kisi continuity ke. Waiting time bhi average hi tha, kabhi kam kabhi zyada. Phir bhi wo log generally polite rahte hain aur solution dene ki koshish karte hain, jo accha hai. Main future mein shayad fir chale jaungi unki support line pe, par ye zaroori hai ki kuch systems ko automate kar de taaki baar baar repeat karne ki zarurat na pade. Overall, agar aap thoda patience rakh sakte hain toh ye system chal sakta hai, warna tension lega.