support ok for patient people, might not suit everyone
Honestly the support was kind of a mixed bag for me. On one hand it was nice how they actually took the time to explain the dialer and database features over the phone, which I appreciated cause those can get tricky. But on the other hand I found myself having to repeat some things a couple times and wait longer than I expected. It wasnt super frustrating but its definitely something to consider if youre not super patient. If you prefer everything right away with no wait I dont think this is the best fit but if you can hang in there and follow through the calls then its workable. The training was straightforward so that made things easier, no weird delays there. Invoicing and payment stuff went fine too, which was a relief. Overall id say for someone comfortable with a bit of waiting and repeating it might work out but others might find it annoying. So its a bit of a tradeoff depending on what you want out of support I guess.