Support not as fast as pehle wala software
Maine pehle ek aur software use kiya tha jo support mein kafi tezi dikhata tha, aur WorkFromHomeIndia ka support uske muqablay mein kafi theek thaak hai. Jab maine unse call ke zariye madad maangi, toh response time thoda slow laga, jo mere kaam mein delay laaya. Mujhe maloom hai ki training achhi thi aur software features bhi kaafi useful hain, lekin jab technical issues aaye toh samay par madad milna zaroori hota hai. Invoice aur payment ke mamle mein system simple tha, par support queries ka jawab dene mein wo tezi nahi dikhate jo mein expect karta tha. Automatic updates theek tarah se kaam karte hain, jo ek positive point hai. Dialer tool se calls karte waqt kuch baar confusion hui, support se baat karke hal toh hua par punctuality mein abhi sudhar ki zarurat hai. Overall, software theek hai, par support aur communication mein mujhe thodi aur behtari chahiye jo pehle wale software mein thi.