2 out of 52 of 5Verified purchaseSupport and communication
Support never matched my working hours
Honestly, the telephonic support was mostly a pain for me. I found that when I actually needed help, the available support hours just did not match when I was working, which was frustrating. Sometimes I managed to get through, but often I had to wait for too long or could not reach anyone at all. The software itself sometimes felt a bit dated, but I admit the automatic updates seemed to happen smoothly without interrupting my work. Still, if your hours are unusual like mine, expect some tough spots trying to get real-time assistance from WFHI.