Support needed effort but ended okay
I found that getting clear answers from support took a few tries and some patience. It wasn’t like I got instant confidence after the first call; I had to keep checking back a couple of times about the database and dialing features. But thankfully, each time the team was willing to listen and provide the information I needed. By the end of it, I did feel more comfortable using the software’s calling tools, although it was more effort than I anticipated initially. I’d say if you’re ready to keep at it, the support will help you get where you need, but don’t expect it to be quick or effortless at first. Still, it’s good to know they are reachable and ready to assist if you put in the work.