Support ne zyada time nahi liya, jo thoda aram mila
Mujhe kabhi-kabhi lagta tha ki jab bhi koi doubt aayega toh support ko contact karna padega, par actually main jab call kiya toh support ne kaafi smoothly aur patiently meri madad ki. Unhone mere technical sawaalon ka jawaab bina kisi der ke diya, aur jo bhi samasya thi usko solve karne mein zyada effort nahi laga. Though mujhe shayad all the information ek baar mein clear nahi ho payi thi, lekin unke communication style se mujhe lag raha tha ki agle baar jab bhi support chahiye hoga, main bina hesitation call karungi. Training ke dauran bhi yehi approach tha, sab kuch thoda organized tha par zarurat pe turant support mil gaya. Dialer aur database features ke baare mein jo doubts the, woh bhi phone pe samjha diye gaye. Billing aur invoicing ki baat karun toh woh bhi seamless bani hui thi, isliye mujhe support ka wait zyada nahi karna pada.