Support ne woh diya jo expect karti thi, kisi moment par
Main support system mein zyada expectations nahi rakhti thi shuru mein, par ek particular waqt jab software automatically update ho raha tha aur mujhe thoda doubt hua connection ko lekar, tab support ne jaldi response diya tha. Woh moment toh kaafi thoda tha poore use ke dauran, kyunki baaki samay main zyada confident thi ki support staff generally fast reply karenge. Lekin mujhe lagta hai ki jab main pehle inhone training di, toh woh thoda general thi, aur specific queries pe detailed guidance nahi mil paayi. Dialer function ke use mein toh issues kam aaye, aur database feature bhi expected tarah se chal raha tha. Billing aur invoicing ko lekar bhi support team ne acchi baat samjhayi. Toh yeh sab mila toh main beech beech mein okay thi support se, aur basic zarurat ko pura kiya, bas zyadatar times main khud se solve karti thi mushkilein. Mukhtasar, expected se ziada ya kam nahi mila support se.