Support ne toh kaam kiya, par baar-baar repeat karwana padta tha
Maine consult kiya tha telephonic support se, aur unhone basic questions toh solve kiye, ye baat main maanta hoon. Lekin problem ye thi ki mujhe har baar apne issue ko bar bar repeat karna padta tha jab main alag alag agents se baat karta tha, which was thoda tiring. Waiting time bhi middle se zyada tha, especially jab unhone mujhe escalate karne ke liye bola tha. On the other hand, jab communication hone laga, solution kaafi helpful tha aur main apni workflow ke database ko acche se integrate kar paya. Overall main sochta hoon ki support effective to tha, but patience test karne wala bhi tha, aur mujhe lagta hai ki agar unhone thoda better co-ordination kiya hota toh ye process smooth ho sakti thi. Training me jo clarity thi, usse kaafi help mili thi, par support ki further improvements ki zarurat lagti hai.