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WFHI review

Support ne to thoda help kiya, par ek chhoti si baat hai

5 out of 55 of 5Unverified experienceSupport and communication

Support ne to thoda help kiya, par ek chhoti si baat hai

Woh moment jab mera dialer unexpectedly crash kar gaya, main sach keh rahi hoon, thoda tension hua tha. Lekin support team ne jo telephonic assistance di, wo thik-thak thi. Unhone mere issue ko samajhne ki koshish ki aur jaldi troubleshoot karne ki bhi, par thoda wait toh karna pada har baar jab main call karti thi. Jo baat thodi bothersome thi, wo yeh ki mujhe lagta hai ki unko apne database feature ke baare mein aur clarity deni chahiye thi, kyunki maine jab confusion express kiya, response thoda generic mila. Mujhe laga tha ki training modules se main zyada detailed samjhungi, par kuch cheezen repeat karni padti thi. Phir bhi, overall communication mein ek positive vibe tha, aur unhone systematic tarike se har problem ko tackle karna chaha. I would say ki agar aap chahte ho ki timely aur polite support mile, toh yeh thik hai, par agar aap precise answers chahti ho, toh thoda adjust karna padega. Par unka quick responsiveness aur patient nature kaafi comforting tha, especially jab baat aati hai jaldi solution lana ka.

Ritika BasuAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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