Support ne timings mein thoda adjust kiya toh acha hua
Mujhe pehle thoda doubt tha ki support hours meri working timings ke hisaab se match karenge ya nahi, especially meri shift late nights ki rehti hai. Maine notice kiya ki pehla week mujhe delay hua, kyunki unka support time mera off hours mein start hua karta tha. Lekin agle hafte unhone thoda adjust kiya apne response timings, toh menu response time behtar laga. Calling tools mein connectivity ka issue kabhi kabhi aaya par overall kaafi smooth tha communication. Onboarding bhi simple thi, aur training sessions ke baad samajh aa gaya ki kya karna hai. Invoice process aur payment options transparent the, jahan thoda lagta tha ki agar thoda aur seamless hota toh better rehta. Telephonic support zyada tar friendly aur helpful laga, bas ek do baar thoda wait karna pada. Database feature main workflow ke liye useful raha, lekin agar automatic updates thode zyada frequent ho toh accha rahega. To overall, kaafi accha tha, bas ek chhota modification chahiye tha support hours mein.