Support ne timely help di, par communication thodi slow thi
Mujhe laga ki jab maine issue report kiya, tab telephonic support team ne toh kaafi achha response diya tha. Wo mere calls ko samajhne ki koshish kar rahe the aur jo technical problems aayengi, unke liye solution provide kar rahe the. Lekin communication thodi thodi baar slow hoti thi, jaise follow-up ke liye mujhe khud reminder dena padta tha. Aur database feature mein kuch baar sync problem aaya tha, jiska mujhe personally kaafi time lag gaya fix karne mein. Dialer ke tools bhi theek kaam karte the, magar kabhi kabhi call drop hone par software automatically firse connect hone mein der karta tha, jisse workflow thoda disrupt hua. Jo onboarding ka process tha, wo theek tha, lekin thoda straightforward nahi tha, mujhe kuch cheezein khud explore karni padti thi training ke alawa. Software update system achha tha, updates acche se automatic aa jate the bina rukawat ke. Overall main kahunga ki support ne madad ki, magar communication mein thoda improvement karna chahiye, taaki future mein hum baithar assistance expect kar saken. Yeh cheezein milke ek mixed experience bani jo beech beech ki thi.