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WFHI review

support ne timely and clearly help kiya, jo acha laga

5 out of 55 of 5Unverified experienceSales and pre-purchase

support ne timely and clearly help kiya, jo acha laga

Purchase karne se pehle main thoda uncertain thi ki software ke features samajh me aayenge ya nahi, lekin support team ki responsiveness dekh kar mujhe acha laga. Jab bhi main phone pe baat karti thi, vo log patiently sunte the aur jo bhi confusion hota tha usko clear karte the. Ye consistency thodi reassuring thi, especially jab dialer aur database features ko integrate karna tha. Sign-up ka process aur payment me clarity thi, koi extra step ya jumble nahi tha. Lekin kabhi-kabhi reply thoda late aata tha, jo wala intuition mujhe lagta hai ki thoda better ho sakta tha, lekin overall toh main satisfied thi. Training sessions se bhi mujhe kaafi kuch samajh aaya aur automatic updates ne workflow ko disturb nahi kiya, which was good. Jo specific baat mujhe sabse zyada pasand ayi, wo thi support team ka patience aur clear communication. Yeh basic chiz kaafi bada farq karti hai jab aap nayi technology adopt kar rahe hote hain. Toh support me thoda aur fast response mile toh ideal rahega.

Esha DeshmukhLadakh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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