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WFHI review

support ne time pe response diya, baaki theek nahi tha

2 out of 52 of 5Verified customerSupport and communication

support ne time pe response diya, baaki theek nahi tha

Maine support ko contact kiya tha jab mujhe dialer mein problem aaya tha, woh theek se resolve kiya gaya timely. Uske alawa jitna bhi maine onboarding aur training flow dekha, waha par flow itna smooth nahi tha. Mujhe baar baar khud hi samajhna pada ki kaise database feature ko apne workflow mein fit karna hai. Automatic updates ne kabhi kabhi naye bugs laaye jo irritate karta tha. Invoicing aur payment process bhi clear nahi tha hamesha, mujhe baar baar support ko call karna pada clarification ke liye. Overall mujhe lagta hai ki main agle time phir se help ke liye contact karungi kyunki software thoda complex lagta hai bina madad ke chalana. Phone support efficient tha jab baat ki, but jo initial setup hai woh mujhe lagta hai ki improve hona chahiye.

Anita DixitJammu and Kashmir, IndiaExperience: Published:
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