Support ne time mein help toh ki, but thoda slow bhi tha
Jab maine WFHI ka software lena shuru kiya, sab kuch expected timeline ke according chala. Sign-up ka process straightforward tha, invoice clear mili aur payment karne mein koi dikkat nahi hui. Training mein mujhe jo basic samjhana tha, woh thaek se samjha diya gaya. Lekin jo actual use start karne mein thoda zyada time laga wo dialer ke integration mein. Support team ko main jab call kiya toh unhone patiently meri baat suni aur step by step guide kiya, lekin kabhi kabhi waiting period thoda lamba lagta tha. Updates toh automatic milte rahe, jo ki bada plus point hai, bina mere interference ke software update hota raha. Overall, support ne kaafi madad ki, par start mein thoda rush hota toh acha rehta. Phone support se baat karte hue lagta ki team ko bhi mere jaisa user ki zarurat samajhni chahiye thi, jo naye user hain unka pace alag hota hai. Positive yeh hai ki jo bhi queries thi, woh solve ho gayi thi, bas thoda jaldi hota toh perfect experience banta. To, good support but thoda aur prompt hona chahiye, ye feel hua mujhe.