Skip to main content

WFHI review

Support ne time jyada liya but sab clear hua

4 out of 54 of 5Verified customerSupport and communication

Support ne time jyada liya but sab clear hua

Mujhe lagta hai ki jab maine support ko call kiya toh baatein achhi tarah samjhayi gayi thi, par pura process thoda lamba chal gaya. Har step detail mein bataya jaata tha, jo kabhi kabhi useful hota hai toh kabhi thoda zatak ban jaata hai. Training ke dauraan questions ke answers milte rahe, par timeliness ka thoda issue raha. Jo bhi samasya maine batayi, uske solutions clear mile, lekin kabhi kabhi waiting period zyada hua. Mujhe lagta hai ki agar response fast hota toh aur efficient lagta. Overall, communication kaafi achhi thi, aur clarity thi, lekin speed thodi kam thi. Software features ki explanation detail mein hui thi, jis se mujhe setup samajhne mein madad mili. Agar time aur thoda manage hota toh main zyada satisfied hoti, par fir bhi ye experience acha tha.

Smita PuriSikkim, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy