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WFHI review

Support ne time bahut zyada le liya

2 out of 52 of 5Unverified experienceSupport and communication

Support ne time bahut zyada le liya

Main pehle thodi excited thi WFHI software ki training aur support lene ke liye, par aapka communication day to day mein itna acha nahi tha. Jab kabhi koi dikkat aati thi dialer ya database mein, toh resolution mein bahut late kar dete the. Button click karna ya calling tools setup karna bhi baar baar issue deta raha, aur updates bhi kabhi kabhi galat behave karte the. Jo sabse acha laga wo ye tha ki sign-up aur payment process fadt se clear tha, koi dikkat nahi hui usmein. Lekin overall, support team se milna aur unhe doubts batana asli din mein zyada time leta tha. Mujhe lagta hai aapko apne telephonic assistance aur priority support pe zyada mehnat karni chahiye. Training thodi basic thi, mujhe lagta mujhe apni taraf bhi zyada seekhna pada. Pehle se hi thoda better communication hota toh main jyada satisfied hoti.

Naina Hetal AhujaRajasthan, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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